Every ErisView product is covered by a minimum 1-year limited manufacturer's warranty, starting from the date of delivery.
What is covered
- Defects in materials and workmanship under normal residential use.
- For covered claims, we will repair or replace the defective product or part at our discretion.
How to make a claim
Contact us at hello@erisview.com with your order number, a description of the issue, and photos or a short video showing the defect. We will review your claim and let you know the next steps within 2 business days.
Notes
- This warranty applies to the original purchaser and the original installation address.
- Damage caused by improper installation, misuse, accidents, or unauthorized modification is not covered.
- If your item arrives damaged or defective, you can also use our 30-day return policy — see the Return Policy page for details.